FAQ

Q?

What is a contactless menu?

A.

A contactless menu is a digital version of the paper and ink traditional menu that can be viewed on a smartphone. Restaurants big and small are pasting QR Codes on the table, ordering counters, and by the entrance to deliver contactless menus

Q?

Can I customize my QR Code menu?

A.

Yes, you can! Add your logo, a background, modify the data patterns, or add a frame around it.

Q?

Can I combine multiple menus together under one QR Code?

A.

Yes, you can. Add all your menus under the same QR Code using the AppilyQR dashboard.

Q?

In the future, can I update the menu and re-use the same QR Code?

A.

Yes, we support dynamic QR Codes, which means, you can update the menu anytime with easy and real time changes. 

Q?

Can I upload my menu instantly

A.

You would have access to the AppilyQR dashboard where you can upload or change your menu. We are always there to help when you need it :)

Q?

What should be the size of the QR Codes?

A.

The size of the QR Code depends on the distance from the phone. If the QR Code is placed at the table, it can be as small as 4 cms. However, if the QR Code is at the distance further, for instance, at an ordering counter then it should be bigger. We recommend testing the QR Code before pasting it permanently.

Q?

Where should I place the QR Codes for my diners to access it?

A.

QR Code menus can be used for dine-in, delivery, and pickup. You can paste QR Codes on tables, table toppers, entry points, at the food pickup zone, or on delivery bags for future orders.

Q?

Do my diners need an app to scan a QR Code?

A.

No, they do not. Diners can scan QR Codes using their phone cameras, Google lens, or the QR Code scanner on the control panel.

Q?

Will customers of all ages know how to scan a QR Code?

A.

QR Codes are quite popular and most customers are comfortable scanning them. However, a few of them might struggle to scan them. To help them, we recommend adding some simple instructions on how to scan a QR Code using their phone camera.

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